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Frequently asked questions
1. What is Design Madari?
Design Madari is a subscription-based custom design platform that offers unlimited 100% original and custom designs for a fixed monthly fee.
2. How do different Subscriptions Plans Work?
1. What does the Basic Plan include?
The Basic Plan offers 8 social media creative designs per month. This plan is ideal for those who only need regular social media content.
2. Can I request other types of designs with the Basic Plan?
The Basic Plan is specifically designed for social media creative designs. If you need additional design types, you may want to consider our other plans.
1. What does the Business Plan include?
The Business Plan allows you to make a maximum of 15 design requests per month with one active request at a time.
2. How does the active request work?
With the Business Plan, you can have one design request actively in progress at a time. Once it’s completed, you can submit another request.
Business Plus Plan:
1. What does the Business Plus Plan include?
The Business Plus Plan offers unlimited design requests with one active request at a time.
2. Can I submit unlimited design requests simultaneously?
While you can have unlimited design requests in your queue, only one request will be actively worked on at a time. Once it’s completed, we can work on the next request from the queue.
1. What does the Agency Plan include?
The Agency Plan offers unlimited design requests and allows for up to 4 active requests per day.
2. How do the 4 active requests per day work?
With the Agency Plan, you can have up to 4 design requests actively in progress at any given time. This enables you to handle multiple design projects simultaneously.
These FAQs provide clear information about each subscription plan’s offerings, helping potential customers choose the plan that best suits their design needs.
3. What is included in the “Unlimited Graphics” Designs offered by DesignMadari?
Our “Unlimited Graphics” Designs subscription at DesignMadari encompasses a comprehensive set of features:
Unlimited Design Requests: You can submit as many design requests as you need within your subscription period. Whether it’s social media posts, advertisements, banners, one-page print designs, or simple logos, there are no limits to your creativity.
Unlimited Revisions:We’re committed to ensuring your satisfaction. After you submit a design request, your Dedicated Account Manager will review the brief to ensure all necessary details are included. You can then work with our designers to request revisions until your design meets your expectations.
Dedicated Account Manager:You’ll have a dedicated account manager who will assist you throughout the design process, helping to streamline communication and make sure your requirements are met.
Request Queue: All requests are managed in a queue, following the order in which they are received. You can track the status of your requests in the Request Queue.
Prioritization: If you have urgent requests or want to prioritize specific designs, you have the flexibility to do so. We understand that some projects require immediate attention.
Fast Turnaround: We aim to deliver most Graphic Design Requests, which include tasks like social media posts, ads, banners, one-page print designs, and simple logos, within an average turnaround time of 24 hours. This ensures your designs are ready when you need them.
Our “Unlimited Graphics” subscription is designed to provide flexibility, efficiency, and quality, allowing you to meet your design needs without limitations or delays.
4. How does Design Madari work?
You subscribe to one of our plans, and then you can submit design requests. Our team of talented designers will create custom designs based on your brief, and you can request revisions until you’re satisfied.
5. Who Can Benefit from DesignMadari?
DesignMadari caters to a diverse range of individuals and businesses, including:
Small and Medium Businesses (SMBs)
Creative and Design Agencies
In essence, DesignMadari is here to serve anyone seeking high-quality and cost-effective design services at scale. Whether you’re a solo entrepreneur, a growing startup, or an established agency, our platform is designed to meet your design needs efficiently and effectively.
6. Who Works on Your Projects at DesignMadari?
At DesignMadari, you can expect a dedicated team to bring your creative projects to life:
Dedicated Account Manager:
You’ll have a dedicated Accounts Manager assigned to your account. They will be your primary point of contact, ensuring your design requests are handled smoothly and efficiently.
Your Account Manager will review your requirements and briefs, ensuring they have all the necessary details to match you with the most suitable designer for your project.
Based on your specific project requirements, your Account Manager will carefully select the best-suited designer from our team of talented professionals.
These expert designers are skilled in various design disciplines and will work diligently to bring your vision to reality.
We manage design requests in a systematic queue-based workflow. Requests are handled in the order in which they are received.
Once your active requests are completed to your satisfaction, the designer seamlessly moves on to the next request in the queue, ensuring efficient project management.
With DesignMadari’s dedicated team and streamlined workflow, you can trust that your design projects will be in capable hands, from start to finish.
7. What Information Should Be Included in My Design Brief/Request?
To ensure the best possible design outcomes, it’s crucial to provide a comprehensive and informative design brief/request. Here are the key details to include:
Format: Specify the format you need for your design, whether it’s for web, print, social media, or any other medium.
Use Case: Clearly describe the purpose and context of the design. Explain where and how it will be used, such as for a website header, social media post, or print brochure.
Size: Specify the dimensions or size requirements for the design. For instance, if it’s a social media post, mention the platform’s recommended size.
Orientation: Indicate whether the design should be in portrait, landscape, square, or another orientation.
Color Scheme: Share your preferred color palette or any existing brand colors that should be incorporated.
Typography: Specify the font styles and sizes you prefer for text elements within the design.
Brand Elements: If your design needs to align with an existing brand, provide brand guidelines, logos, and any other relevant brand assets.
Stock Images: Mention if you have specific stock images you’d like to be used or if the designer should source images for you.
Inspirational Designs: If you have examples of designs you admire or want to use as inspiration, share them to give the designer a better understanding of your vision.
Text Copy: Include all the text and copy that should be incorporated into the design, ensuring accuracy and clarity.
By providing these details in your design brief, you’ll help our designers create a design that aligns perfectly with your vision and needs. A well-structured and informative brief can significantly reduce the need for revisions and lead to a more efficient design process.
8. What is the Timeline for Completing Requests?
At DesignMadari, we understand the importance of timely delivery. Here’s an overview of our typical turnaround time:
Graphic Design Requests: This category includes tasks like normal Social Media Posts, Ads, Banners, One Page Print Designs, and Simple Logos. For these types of requests, we aim to deliver your designs within an average turnaround time of 24 hours.
Please note that turnaround times may vary depending on the complexity of the project and the volume of requests in the queue. Rest assured, our team is dedicated to delivering your designs promptly while maintaining the highest quality standards. If you have urgent requests, you can communicate with your Account Manager to ensure they are prioritized appropriately.
9. How Many Tasks Will My Team Complete Each Day?
The number of tasks your dedicated design team completes each day depends on your subscription plan:
10. What Are DesignMadari’s Business Hours?
Our working hours in the Indian Standard Time (IST) zone are from 10:00 AM to 7:00 PM.
Please keep in mind that our support team will respond to inquiries and provide assistance during these hours, ensuring that you receive timely and efficient support based on your location.
11. What is the Maximum Number of Requests I Can Make at One Time?
At DesignMadari, there are no limits to the number of requests you can make. We encourage you to submit as many requests as you need to meet your design requirements. Here’s how it works:
You can make unlimited design requests, and your dedicated Project Manager will review them with you to ensure we have all the necessary information.
By default, one or two requests will be active at any given time depending on your subscription plan, and they will be processed in the order in which you submit them.
However, if you ever need to rearrange or prioritize tasks, you can simply contact our Project Manager. We understand that priorities and deadlines may change, and we are here to accommodate your needs.
Our goal is to be as flexible and accommodating as possible, helping you achieve your design goals efficiently and effectively.
Feel free to make as many requests as you require to meet your design needs, and we’ll work with you to ensure they are completed to your satisfaction.
12. Can I Get a Discount if I Get Multiple Subscriptions?
Currently, we do not offer any additional discounts on multiple subscriptions. Our monthly subscription plans are already available at discounted rates to provide our clients with cost-effective and valuable design services.
Please note that our pricing structure is designed to be competitive and affordable, ensuring that you receive exceptional value for your design needs. If you have any questions about our subscription plans or pricing, our customer support team is here to assist you and provide further information.
13. What Designs do we offer under our subscription plan?
DesignMadari offers a comprehensive range of design services to cater to a variety of design needs. Here is a list of the types of designs that DesignMadari can create:
Social Media Graphics
Magazine & Newspaper Ads
Flyers & Posters
DesignMadari’s diverse portfolio of design services ensures that individuals and businesses can find the right design solution for their specific needs, all delivered with creativity and professionalism.
14. Do You Provide Unlimited Stock Images for Client Designs?
Yes, DesignMadari offers the advantage of unlimited stock images for client designs. This means you have access to an extensive library of stock images that you can use freely in your design projects. This feature enables you to enhance your designs with a wide variety of high-quality visuals, ensuring your creative projects are visually captivating and tailored to your specific needs.
15. Tell Me About Your Team and Their Location.
DesignMadari is based in Kolkata, India, where our headquarters are located. Our dedicated design team consists of full-time designers who work exclusively for Design Madari. They operate from our offices, collaborating closely to provide our clients with responsive support, efficient service, and high-quality design solutions. Our team’s collective efforts are focused on ensuring that our clients’ inquiries are addressed promptly and that their design needs are met with speed and excellence.
16. Why Choose DesignMadari Over Freelancers and Agencies?
DesignMadari offers several advantages compared to freelancers and traditional agencies:
Consistent Quality: With DesignMadari, you can expect consistent, high-quality work on every project. We maintain strict quality standards to ensure your designs meet your expectations.
Reliability: You won’t need to worry about the reliability and availability of an individual freelancer. DesignMadari operates with a dedicated team, ensuring your projects progress smoothly and are completed on time.
Multitasking Capability: Unlike hiring a single freelancer who may have limitations in handling multiple tasks simultaneously, DesignMadari provides comprehensive team support on a single platform. This means your design needs can be addressed efficiently across various projects.
Agency-Level Services: DesignMadari offers agency-level services without the complexities often associated with traditional agencies. You won’t encounter lengthy onboarding processes, long-term contracts, or exorbitant costs.
In essence, DesignMadari combines the best of both worlds: the reliability and professionalism of an agency with the flexibility and cost-effectiveness of freelancers. We are committed to delivering exceptional design services tailored to your needs, without unnecessary complexities or overhead.
17. What is White Label Service?
Our white label service allows agencies, businesses, or individuals to resell our design services under their own brand name. This means that you can offer our high-quality design services to your clients as if they were your own, without any visible reference to DesignMadari.
With white label service, you can leverage our design expertise and resources to enhance your offerings, expand your service portfolio, and provide your clients with top-notch design solutions, all while maintaining a seamless and consistent brand experience.
Still Have Questions?
If you have any additional questions or need further assistance, please don’t hesitate to contact our customer support team. We’re here to help you with any inquiries or concerns you may have.
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